SEVIO Academy
Welcome to the SEVIO Academy! The Academy is here to lend you a helping hand whenever you need advice on settings or an explanation of a SEVIO feature. You will find articles and videos here that will help you and your team get the most out of the system and use it to its full potential. And if you cannot find the answer you need, we are here for you on our support line.
Phone setup
Computer
Mobile phone
Call forwarding
Manual dialer
Integrations
Phone setup
We will walk you through the detailed setup of your phone type for working with the SEVIO system.
Computer
Mobile phone
Call forwarding
Manual dialer
The manual dialer is one of the two dialer types offered by the SEVIO system.
The manual dialer lets you organize contacts into campaigns, display contact cards to individual operators in sync, and dial client calls straight from the contact card with a single click on the phone icon next to the phone number.
Tip: to learn more about dialer types, click here.
Integrations
Integrating the SEVIO phone system with Raynet CRM and Pipedrive CRM brings more efficient management of sales calls and customer communication. This manual will show you step by step how to connect these systems so that calls are logged automatically, customer details are displayed for incoming calls, and the operator's overall work with clients gets easier. We focus on the technical aspects of the integration, including API setup, webhook configuration, and data synchronization.