Price list

Start with the SEVIO switchboard and add integrations, AI and operator licenses as you need them.

Get a solution that fits you

We can combine our plans into cost-effective packages tailored exactly to your needs.

Pay a year in advance and we'll give you a 10% discount.
Switchboard
from 1 700 Kč
/ month excl. VAT
For companies with their own CRM or basic requirements
  • 5 users included
  • Reporting, dashboards and statistics
  • Call recording
  • IVR menu
  • Mobile number option
  • Inbound queues
  • API for connecting other systems
  • SMS
  • Interactive AI voice assistant option
  • Connection to Raynet, Pipedrive...
  • Call transfer, forwarding and monitoring
  • and more...
try for free
Call Center
from 2 000 Kč
/ month excl. VAT
For inbound and outbound call centers – help desk
  • 1 operator included
  • Includes everything in “SEVIO Switchboard”
  • Campaigns (CRM)
  • Client cards – click-to-dial calling
  • Exporting and importing contacts via MS Excel
  • Call monitoring, operator coaching
  • Operator and campaign statistics
Try for free
Predictive Dialer
from 2 200 Kč
/ month excl. VAT
For active telemarketing and outbound campaigns
  • 1 operator included
  • Includes everything in “SEVIO Switchboard”
  • Campaigns (CRM)
  • Automatic call dialing (predictive dialer)
  • Client cards – option to dial manually with one click too
  • Exporting and importing contacts via MS Excel
  • Call monitoring, operator coaching
  • Operator and campaign statistics
Try for free
Virtual Assistants
Project-based price
  • Voicebot / chatbot / mailbot
  • Available 24/7
  • Transfer to an operator
  • Communication in multiple languages
  • Helpful and friendly
book a meeting

SEVIO – a solution for professional call centers and telemarketing

We have been on the market since 2007 and have gained extensive experience along the way. We continuously improve our software because we run a fundraising call center ourselves. That's why we know exactly what it takes to run a call center successfully.
/operator 500 Kč
Manual dialer operator license
If you run an inbound or outbound call center and want to handle clients manually.
  • Applies to the "Call Center" plan
try for free
/operator from 700 Kč
Predictive dialer operator license
If you run an outbound call center and need automated dialing of phone calls.
  • Applies to the "Predictive Dialer" plan
try for free
*If you'd like to learn more about SEVIO pricing for call centers, contact us. We'll be happy to show you the solution and prepare a tailored offer for you.

Other services

  • GSM port
590 Kč / port
  • Private cloud storage
100 Kč / 10 GB
  • Extra storage for call recordings
500 Kč / 100 GB

Calling rates

  • Czech landline, per-second billing (1+1)
from 0.43 Kč / min and less (by volume)
  • International lines
contact us

AI rates

  • Call-to-text transcription, call content
0.15 Kč / call minute
  • Voicebot – configuration
individually
  • Voicebot – processing a single contact
from 2.70 / contact
  • Chatbot – configuration
individually
  • Chatbot – approximate price per conversation
typically 2 Kč / conversation

Integrations

  • Raynet CRM integration
free as part of the SEVIO system
  • Pipedrive CRM integration
free as part of the SEVIO system
  • AI integration
see AI rates, part of the SEVIO system
  • Third-party system integration
individually, contact us

FAQ

Choose the basic option – the SEVIO switchboard. You'll get an overview of all incoming and outgoing calls, including recordings. Thanks to the missed-calls list, you'll always know who couldn't reach you. Callers can leave you a message if you call outside business hours or can't take the call right now. With the mobile app, you can also receive and make calls outside the office.

Yes, choose the "SEVIO Switchboard" option and install the mobile app on your phone so you can also make calls through the phone switchboard. You keep using your mobile phone exactly as before. When you want to call through the switchboard, you call using the mobile app.

We'll recommend our SEVIO switchboard. You get a SIM card with an unlimited plan, which we place in our GSM gateway. We connect the SIM with your SEVIO switchboard, so you can use all switchboard features together with the benefits of calling over GSM, including sending and receiving SMS.

Note: a SIM card inserted in the GSM gateway can no longer be used in a phone, as it is reserved for the switchboard. It's therefore best to get a new SIM card for the switchboard, ideally with an unlimited plan.

We'll recommend the “SEVIO Call Center” option. In the built-in mini CRM you create an outbound campaign, upload contacts from MS Excel, and tell your salespeople to start calling that campaign. Salespeople are assigned contacts one by one, record call outcomes in the contact cards, schedule meetings and postpone calls for later. They have call recordings available and can prepare for each customer in advance by listening to previous communication. You can then export campaign results straight to MS Excel for further evaluation.

Use the “SEVIO Call Center – automatic dialing” option. With automatic call dialing via the predictive dialer, you completely eliminate the time an operator spends listening to the ringing tone while trying to reach a client. The operator is assigned a call the moment the client picks up. In practice, this increases operator productivity by up to 3× compared with manual dialing.

Yes, you can try SEVIO with no commitment for 30 days

We don't like to brag.
So they said it for us.

Thanks to SEVIO, the quality and availability of the phone support we provide to our customers through our central technical hotline center have improved significantly.

We particularly appreciate the customizable and stable integrations with CRM platforms, the extensive options for adapting the system to our specific needs, and the supplier's helpful approach.

After more than ten years of actively using SEVIO, we can confidently call it a modern, stable and user-friendly solution that significantly contributes to the growth of our organization and to raising the level of our customer support. We recommend SEVIO to any company looking for a professional phone system that can be tailored individually while also optimizing their costs and operational processes.
Petr Bém
Sysmex CZ s.r.o. – Service Director CZ
The National Quitline has been working with SEVIO for many years.

We greatly value their professional approach and the high level of support they have provided us over the long term. As a non-profit organization, we often have specific requirements for system changes and updates – SEVIO always tries to find solutions that are practical and user-friendly for us.

We can wholeheartedly recommend working with SEVIO.
Zuzana Hrzalová,
Director of the National Quitline
At MasterDC we have a phone switchboard from Sevio in place.

It handles all calls routed to MasterDC and sorts them into queues. After years of use, we particularly appreciate the speed and reliability of the deployed solution.
Martin Danielka
Data center manager, MasterDC
We've had a very good experience with Sevio. Before deploying it we tried three other systems, so we have a fairly good basis for comparison. That's exactly why we can appreciate the areas where Sevio really stands out.

From the very first days it was clear that it's designed practically and with an emphasis on clarity. The interface is intuitive, so a new user can quickly find their way around and start working efficiently. Unlike some other solutions, we didn't have to hunt for individual features or invest unnecessary time in training.

But what I'd highlight the most is the customer support. In our experience it's truly top-class. The team responds very quickly, is helpful and extremely patient.
Pavla Šmikmátorová
Key Advantage s.r.o.

Other companies,
that trust us

Are you ready for a change?
We'll prepare a tailored offer for you.

Get an overview of calls, automate routines, and have more time for customers. Sevio connects your team, CRM, and phone calls into one simple tool.